How do marketplace payments work?
On the marketplace the payment path hangs on the listing. Online payment runs through your payment account; cash runs outside the online payment path.
Region note: marketplace settlement, fees and local handover assumptions are Swiss/CHF-shaped.
- Create or edit a product.
- Choose payment method and delivery responsibility.
- Publish the listing.
- Buyers see price, quantity, delivery method and available payment.
- On online payment a delivery or pickup follows after payment.
What you should know
Section titled “What you should know”The buyer cannot freely force a different payment method against your listing setting. Online sales can trigger platform and payment fees.
Limits
Section titled “Limits”Partial quantities are only possible when the listing allows partial purchases. You cannot buy your own listings.
If something goes wrong
Section titled “If something goes wrong”If online payment is unavailable, check Finanzen. If a delivery needs an address, the buyer must provide it.
Questions
Section titled “Questions”Who bears the Uely platform fee?
Section titled “Who bears the Uely platform fee?”The fee is deducted on the seller side from the payout amount. The buyer price stays the displayed price. The buyer does not see the Uely fee as a surcharge.
Can the buyer choose between online and cash?
Section titled “Can the buyer choose between online and cash?”No. The payment path hangs on the listing. A different method cannot be forced against your setting.
What happens after an online payment?
Section titled “What happens after an online payment?”A delivery or pickup is created. If you deliver and need an address, the buyer must provide it. Fulfilment has a time window; do not miss it.
When is a cash sale complete?
Section titled “When is a cash sale complete?”When handover and payment between buyer and seller are done. Uely can document the process but does not collect cash.